HOW CAN WE HELP?

This is a guideline for cleaning your home. The overall condition of your home determines how much OCS will be able to complete. If you have any special request, please don’t hesitate to reach out to [email protected]. Book and receive an instant quote 24 hours here.

Kitchen
Vacuum/Sweep/Mop
Clean Inside/Outside Microwave
Dust light fixtures, blinds and vents
Clean sinks, fixtures,and countertops
Clean exterior of appliances
Clean exterior of range hood
Stovetop, burners, and knobs cleaned
Stainless Steel polished
Switch Plates And door knobs cleaned
Empty Garbage
Gather dishes and glassware from around the home and place them in kitchen sink-or load in dishwasher if it is empty

Living Areas & Bedrooms
Vacuum/Sweep/Mop
Remove Cobwebs
Make beds
Switch Plates and door knobs cleaned
Dust light fixtures, blinds and vents
Dust Furniture, lamps, decor
Fold blankets, arrange pillows, and tidy various area
Empty trash
Dust blinds and vents
Wipe down doors and frames
Wipe down window sills and baseboards
Wipe down furniture
Vacuum under furniture (Please note: OCS will not lift furniture that weighs more than 20lbs)

Bathrooms
Counters, sinks, showers, bathtubs, fixtures cleaned
Toilets cleaned and disinfected
Floors vacuumed and mopped
Mirrors cleaned
Dust blinds and vents
Exterior of cabinets and drawers cleaned
Vacuum carpet
Switch plates and door knobs cleaned
Wipe down doors and frames
Wipe down window sills and baseboards
Empty trash
Tidy Counter tops
Stainless steel polished

Book and receive an instant quote 24 hours here

If it’s been over a month since your last professional cleaning, be sure to select the First-Time Clean add-on in the Extras section. This gives our team the time they need to get your space up to the spotless standard we’re known for. After that, our Standard Clean is the perfect fit for your weekly, biweekly, or monthly cleanings moving forward! Book 24 hours a day here.

Living Areas & Bedrooms
Vacuum/Sweep/Mop
Remove cobwebs
Dust all surfaces and items
Clean ceiling fans and light fixtures
Dust blinds and vents
Make beds
Switch plates cleaned
Doorknobs cleaned and disinfected
Wipe down door frames and door facings
Wipe down window sills
Vacuum baseboards
Vacuum under furniture (our cleaners will not lift furniture that weighs more than twenty pounds)
Wipe down furniture

Bathrooms
Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
Toilets cleaned and disinfected
Floors cleaned and disinfected
Mirrors cleaned
Clean ceiling fans and light fixtures
Dust blinds and vents
Exterior of cabinets and drawers cleaned
Remove cobwebs
Carpeting vacuumed
Empty trash, wipe down trash can
Switch plates cleaned
Doorknobs cleaned and disinfected
Wipe down door frames and doors
Wipe down window sills
Wipe down baseboards


Kitchen
Sweep/Mop
Thorough Dusting
Remove cobwebs
Clean ceiling fans and light fixtures
Dust blinds and vents
Sinks, fixtures, counters cleaned and disinfected
Exterior of appliances cleaned
Exterior of cabinets and drawers cleaned
Microwave cleaned and disinfected, inside and out
Exterior of range hood cleaned
Stove top, burners, drip pans, and knobs cleaned
Stainless steel polished
Empty trash, wipe down trash can
Switch plates wiped down
Doorknobs cleaned and disinfected
Wipe down door frames and doors
Wipe down window sills
Wipe down baseboards
Vacuum under furniture (our cleaners will not lift furniture that weighs more than twenty pounds)
Wipe down furniture

Book with us 24 hours a day here.

Getting ready to move?

Our Move In/Move Out clean is designed to get the space spotless—whether you’re just arriving or handing it off to new owners. We ask that the home is completely empty before we arrive, and that no one else (like movers or contractors) is working in your home while we clean. We’ll also need the water and electricity turned on to do a thorough job!

Important: If the home hasn’t been cleaned in a while or needs extra attention, we may recommend adding our First Time Clean to make sure our crew has enough time to work their magic.

Kitchen
Vacuum/Sweep/Mop
Clean Inside/Outside Microwave
Dust light fixtures and blinds
Clean sinks, fixtures,and countertops
Appliances cleaned inside and out
Clean exterior of range hood
Stovetop, burners, and knobs cleaned
Stainless Steel polished
Switch Plates And door knobs cleaned
Wipe down doors and frames
Wipe down window sills and baseboards
Spot Clean Walls (Some marks or stains may need to be painted over)
Empty Garbage
Gather dishes and glassware from around the home and place them in kitchen sink-or load in dishwasher if it is empty

Living Areas/Bedrooms
Vacuum/Sweep/Mop
Remove Cobwebs
Make beds
Switch Plates and door knobs cleaned
Dust light fixtures and blinds
Dust Furniture, lamps, decor
Fold blankets, arrange pillows, and tidy various area
Empty trash
Dust blinds and vents
Wipe down doors and frames
Wipe down window sills and baseboards
Spot Clean Walls (Some marks or stains may need to be painted over)
Wipe down furniture
Vacuum under furniture (Please note: OCS will not lift furniture that weighs more than 20lbs)

Bathrooms
Counters, sinks, showers, bathtubs, fixtures cleaned
Toilets cleaned and disinfected
Floors vacuumed and mopped
Mirrors cleaned
Dust light fixtures and blinds
Cabinets and drawers cleaned inside and out
Vacuum carpet
Switch plates and door knobs cleaned
Wipe down doors and frames
Wipe down window sills and baseboards
Spot Clean Walls (Some marks or stains may need to be painted over)
Empty trash
Tidy Counter tops
Stainless steel polished

All Rooms
Wipe down window sills
Wipe down baseboards, doors and frames
Spot Clean Walls (Some marks or stains may need to be painted over)
Dust and wipe blinds (We do not wipe down thin metal or plastic blinds due to danger of bending of breaking)

Book and receive an instant quote 24 hours here

All of our folks are interviewed and pass a nationwide criminal background check. Only about 10% of the people that apply end up working as a OutRIGHT Cleaning Services certified cleaner

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.

If something is not done to your expectations, please let us know within 24 hours of the start of your cleaning. We’ll send a team out to make it right (within a 7-day window).

Please see our terms and conditions here.

Please email us at [email protected] or call at 704-317-2040 and we’ll take care of everything. Please give us 24 hours notice to avoid a $79 cancellation fee.

We always aim to go above and beyond during every clean, but there are a few things we can’t promise due to safety, liability, or quality concerns. Your peace of mind and our team’s well-being matter most. If you ever have questions about your cleaning or anything listed below, don’t hesitate to reach out—we’re happy to talk it through!

Here’s What We Don’t Offer:

• Lifting or Moving Heavy Furniture: For the safety of our cleaners and to avoid damage, we don’t move large items.
• Cleaning High or Inaccessible Areas: Anything beyond the reach of a 2-step ladder or that requires climbing is off-limits.
• Mold Remediation: We are not certified for mold removal and recommend a specialist for anything more than a light mildew wipe-down.
• Grout Restoration or Re-caulking: While we clean grout, deep grout whitening or re-caulking falls under specialty services.
• Removing Excessive Pet hair from upholstery.
• Moving vases, hung pictures or other delicate items.
• Cleaning Blinds: OCS is happy to dust horizontal metal or plastic blinds, we are unable to clean them as there a risk of them being bent or damaged.
• Deep carpet/floor cleaning( Steam cleaning, polishing, waxing)
• Pest or Hazardous Material Cleanup: This includes blood, animal waste, and other biohazards—we recommend trained professionals for those.
• Exterior Window Cleaning: We clean what we can reach from the inside, but for exterior work, a window cleaning service is your best bet.
• Cleaning Electronics or Delicate Decor: We skip anything too fragile or valuable to avoid accidental damage.
• Dishwashing or Laundry: While we’ll tidy up these areas, we don’t wash dishes or handle laundry unless previously arranged.
• Heavy marks or stains on walls, baseboards or other painted surfaces.

We appreciate your understanding and are always happy to recommend trusted local pros for services outside of our scope!

Simply visit our booking page and schedule your appointment online. Alternatively, you can give us a call at 704-713-2040 if there are any issues at all.

We provide services in the greater Charlotte, NC including Weddington, Waxhaw, Matthews, Huntersville, Indian Trail, Monroe, Stallings, and more! book 24 hours a day on our booking page here.

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on our booking page here.

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.

Sure thing. Please don’t hesitate to let us know if there are any special instructions in the area provided on our booking page here. You can also select any extra services in the ‘extras’ section of our booking page.